The "Oak Tree Group" or "Oak Tree" is a private company group that develops and operates retirement villages. The founders of Oak Tree first started to develop (and operate) retirement villages in about 2004 and those founders are still directors and owners In the Oak Tree Group.
Our villages offer a safe, community-focused and low maintenance lifestyle that allows you to savour the finer things in life and get more out of your retirement.
We offer an affordable entry model that will help simplify the transition to your new home and lifestyle.
"Loan and Lease” or "Loan and Licence" are the most common purchase structures in the retirement village industry and one of those structures will be available in an Oak Tree village.
There are multiple benefits to those structures, including:
1. A fully refundable $1,000 holding deposit for your selected villa.
2. A contribution for the legal costs to prepare your purchase contract.
3. Your legal costs for independent review by your solicitor of your choosing.
4. Ingoing Contribution (purchase price) which is payable on commencement of your lease or license.
Our communities are designed for like-minded individuals who are at a similar stage in their lives.
Residents are required to be over 55 years of age. Many of our residents have retired from working full or part time, however this is not a requirement.
Oak Tree is a member of the Property Council of Australia and the Retirement Living Council.
We are committed to the Code of Conduct set by the council and the high standards required to be a member.
The retirement village legislation protects you in ways that include:
Once the deposit is paid, Oak Tree Group will coordinate the preparation of the documents to be provided to your or your solicitor.
We understand that you may need to sell your existing property before you can settle on an Oak Tree villa; Accordingly, if required by you, Oak Tree will make an agreement, subject to such a sale and agree a suitable time frame (normally 3 months) to enable that to occur. After documents have been finalised, we will make all settlement arrangements with your solicitor.
Your Village Manager will help coordinate your move into the village to make the transition easier by assisting with the following:
A major benefit of living in an Oak Tree retirement village is the hassle-free lifestyle and the range of services you can enjoy, from the community centre to the gardens and recreational facilities.
As a resident, you will pay a weekly general service charge to cover the costs associated with the lifestyle you enjoy in the village.
Your contribution will cover costs which include:
Having the convenience of one easy payment means you don’t have to worry about a multitude of bills coming in each week.
For details of other expenses funded by the general service charge, we will refer you to the Public Information Document for the village and if you require it, the annual budget for the village.
Yes, unfortunately the retirement sector is not exempt from increases in the costs of living.
Each year we will review the village expenditure. An annual general meeting is hosted at the village to review the annual audited financial statements.
In general, and subject to some limited exceptions, Oak Tree cannot increase the general service charges by more than CPI – without residents' approval by way of a special resolution.
The village has an extensive policy which ensures all buildings are covered in the event of disaster.
You will be responsible for your private property, the contents of your villa and your vehicle. You will also be responsible for any accidental or deliberate damage to the villa.
We know how important family is and how much more enjoyment you’ll get out of your lifestyle with your pet at your side.
In the interest of other residents and their right to reside peacefully, we ask that you complete a Pet Application Form prior to your pet moving in. We will also provide you with our Pet Policy and Agreement to read and sign prior to the approval of your pets.
Our villages are community focused places that offer a relaxed, active and fun lifestyle for residents.
To ensure every resident continues to enjoy more from their new lifestyle, we have developed village rules which cover:
Your Village Manager will walk you through your village’s rules when you move in.
Your Village Manager is a friendly face who will help make your time enjoyable, stress-free and will oversee the daily running of the village, including:
Of course! Oak Tree is all about getting more out of your retirement years. One of the best things about living in an Oak Tree community is the peace-of-mind that comes from knowing that your home will be as you left it when you return.
As your general service charge payments continue, we will continue to care for and maintain the village and the outside of your villa. If maintenance is required inside, we’ll make those arrangements with you before you leave.
For emergency purposes, we will ask that you inform your Village Manager of your time away.
Your health and wellbeing are important to us! Many of our residents require the services of visiting healthcare professionals, such as care providers, general practitioners, physiotherapists and podiatrists. While we do not provide those services, you are able to access the services of external providers at your own cost.
Please note that any services provided by healthcare professionals are not funded by the ingoing contribution or the general service charge payable to Oak Tree.
The maintenance of village gardens is coordinated by your Village Manager and funded from the village budget.
If you have a green thumb and would like to tend to or add new plantings to your front or rear garden, we ask that you first have these approved by your Village Manager. Factors such as drainage and access for maintenance staff will be considered in the approval process.
Our residents’ wellbeing is our priority. In the case of an extreme emergency, you should contact the local emergency services by dialling 000.
In the rare circumstance that you require urgent repairs to your villa outside of the Village Manager’s office hours, we will provide you with a list of Oak Tree approved trades who can assist you.
Your direct debit payments for the maintenance and management of your village will cease after you vacate.
Any unpaid recurrent charges will accrue as follows:
Oak Tree will use best endeavours to resell your villa should you choose to leave. Costs incurred for advertising, promotion and commissions will be covered by the operator.
In the event you choose to engage an external sales agent, Oak Tree will work with your agent to assist with a sale.
As your selling agent, we are committed to keeping you informed on your villa’s resale. We will provide you with a monthly update covering:
When you vacate the village, you will be entitled to a payment which is referred to as your exit entitlement.
Your exit entitlement is calculated by reference to the amount you paid when you entered the village (your ingoing contribution), less the exit fee payable by you. However, your exit entitlement may be increased (or decreased) if you are entitled to share in any capital gain (or loss) in the value of your villa. That will depend on the terms of your village contract (because Oak Tree may offer different purchase options in different villages).
Your exit entitlement is normally payable within 14 days of the date on which sale of your villa to a new resident is settled.
However, if your villa is not resold within 18 months of your exit then Oak Tree must effectively pay your exit entitlement to you.